# New Computer Request Fields marked with an * are required - [Part Title](/content/support/new-computer-request/#/index.html) - [Part Title](/content/support/new-computer-request/#/index.html) Check for Urgent Request ### Requester Information **(THE PERSON FILLING OUT THIS FORM)** Please provide YOUR contact information. - First Name * - Last Name * - Email * - Organization Name * - Email(s) to CC on this request For multiple CC's enter the emails separated by a comma (george@test.com,dave@test.com). ### User Information **(THIS IS THE PERSON WHO WILL USE THE COMPUTER)** Is this a new user? * - Yes - No **VERY IMPORTANT NOTE:** The answer to this question should only be 'Yes' if the user does **NOT** currently have an Office 365 account (and/or a company email address). If you answer 'Yes' and the account already exists, we will reset the password to a new password so that we can configure the computer. Every week, we get several requests with the wrong selection, causing significant delays and bottlenecking our computer configuration process. **ALSO NOTE:** When we reset a user's password, it kicks them out of their account! It is our recommendation and a strong preference to never kick a user out of their account by resetting their password. If you are unsure what to do on this form, please call: 970-251-1080 option 1 and ask for help. - User's First Name * - User's Last Name * - Personal Email and Cell Phone can be used by Microsoft for when additional security verification is needed, or the user needs to reset their password. We also use the personal email address to send the new account information to the user. - User's Organization Email - Computer PIN Must be 6 digits. - User's Password * For an existing user, please provide their current Office 365 password. If you do not have their existing password, please have the user fill out this same form so that we can get the password from them. If we don't have the password, we can't set up a new computer. With the exception of supply chain issues, not having a user's password is the most common reason for significant delays. If a user isn't sure what their password is, they can go to [https://office.com](https://office.com/) and try to log in there. We can also help them reset their password, however, this will mean reconnecting any existing devices, services, etc. --- Does this user need a Microsoft Teams Number? * - Yes - No If you aren't sure if you need this or not, then the answer is most likely No. Customers using Microsoft Teams Voice are usually aware that this is the voice service they use. --- Type of Computer * - Desktop - Laptop How will this computer be used? * We will use this information to determine the specs of the computer. ### Shipping Information - First Name * - Last Name * - Address * - City * - US States * \- Select State - Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming Washington DC ARMED FORCES AFRICA \ CANADA \ EUROPE \ MIDDLE EAST ARMED FORCES AMERICA (EXCEPT CANADA) ARMED FORCES PACIFIC - Zip * - Phone * - Email * ### Other Computer Requirements Please specify any additional information concerning this computer, as well as any required software that will need to be installed. If additional software needs to be installed, please provide credentials to download and/or license keys to install the software. --- ### Additional Computer Equipment Does this user need additional equipment? * - Yes - No ### Additional Comments If you are a human seeing this field, please leave it empty.